Refund policy

At Mudora, we are committed to ensuring that every customer receives their order in perfect condition. If you receive a product that is incorrect, faulty, broken, or damaged, you will be eligible for a free replacement. Our goal is to provide a smooth and reliable shopping experience, ensuring complete customer satisfaction.

We handle all product-related complaints made within 30 days of delivery.

If a replacement request is submitted within 7 days of the delivery date, it will be processed free of charge.
After 7 days, replacement requests may still be accommodated; however, applicable service or handling charges may apply.